If you stock up do not order from Graffs

[gokyo]

You may be aware of my .308 reloading project.

When I busted into my stock of .308 bullets they all kept falling into the case mouth when I tried to seat the bullet.

So I tried all kinds of things to the case. Finally looked at the bullet it. It was .303. Every single one.

Called Graffs and talked to Kim. She said she would could not help me. Kim then asked Marj Graffs and she confirmed that they would not accept an exchange.

To Graffs credit they were very nice on the phone. Also part of this is my own fault. I order this stuff 2.5 years ago. I bought in bulk to save for a rainy day. They just said it was too long ago for them to honor an exchange.

I guess my frustration is I buy in bulk so I have it later. These are bullets that were made out of spec. I think they should help.

[creophus]

Oh SNAP! Heck yeah they should make this right. 303 bullets when you ordered 308?? Not cool.

I've never dealt with Graffs but this doesn't make me want to do business with them now.

I guess it would have helped if you checked earlier, but heck you shouldn't have to. Does the box say ".308" on it? If so, they should make it right.

[gokyo]

Yes the box and each package in the box states .308 168 gr HPBT

[creophus]

Yeah they should make it right.

[alank2]

Hi,

Who manufactured them? Is this a company that will stand by them and get it right? I am surprised to see Grafs isn't helping you out... Somebody may just send them a link to this thread to get their attention...

Thanks,

Alan

[creophus]

Hi,

Who manufactured them? Is this a company that will stand by them and get it right? I am surprised to see Grafs isn't helping you out... Somebody may just send them a link to this thread to get their attention...

Thanks,

Alan
Good thinking.

[gokyo]

Yeah I talked to the PRVI rep in the USA. He was very helpful and has asked me to get him the lot number and to photograph a sample. He seemed ready to help out and make it right.

[blueline541]

I hope somebody steps in and makes this right for you. I've ordered a bunch of stuff from Graf's (put a bullet order in today actually) and I love 'em because they honor my C&R and the discounts are good.

[Slim Chance]

Great news. All the PRVI products I've used have been top quality.

[cohutt]

I think the reloading gods are suggesting you purchase an Enfield

[D. Manley]

Yeah I talked to the PRVI rep in the USA. He was very helpful and has asked me to get him the lot number and to photograph a sample. He seemed ready to help out and make it right.

I've only done limited business with Graf's and in those few, no problems...they do have a pretty good reputation, though. In all honesty, I think I'd have to 'em a little slack since it is a very old purchase...2 and a half years is a long time past the sale to handle a return on the retailer end. I may be wrong but I would be surprised if the same situation would have a different response from most any other supplier. Just my opinion, this should fall to the manufacturer to correct so hopefully, they will...looks good for you there so far. I can see Graf's position in that their ability to recover may actually be more time limited than that of a consumer. I spent a few years in sporting goods retail and I know that at times it could be a real bear to cover anthing beyond a year's time frame from the wholesale purchase. I should think that the Graf's spokesperson should have immediately referred you to PRVI for recourse and provided you with any specific contact information you needed. Just my two cents trying to be objective about the whole deal...regardless, sure hope it works out.

[VN350X10]

cohutt, he'd be even WORSE off with an Enfield.....a projectile for a ".303" is actually .312" in diameter !

uncle albert

[gokyo]

I think I'd have to 'em a little slack since it is a very old purchase...2 and a half years is a long time past the sale to handle a return on the retailer end.

I do not disagree. You are absolutely correct. My warning is simple for those who buy in bulk so it can sit on the shelf in their garage and wait for a day many years down the road to be used.

Grafs did in fact help me get the contact info for PRVI.

[D. Manley]

I do not disagree. You are absolutely correct. My warning is simple for those who buy in bulk so it can sit on the shelf in their garage and wait for a day many years down the road to be used.

Grafs did in fact help me get the contact info for PRVI.

Gotcha...

I did the same thing on a bunch of 147 grain Zero JHP's. Always hard to get, I scarffed up a big bunch (probably, lifetime supply) and like you, I have'nt even opened the boxes. Keep us posted on what PRVI does for you...that's a bigger size differential than just a machining variation and pretty well making them unusable. They should at least replace them.

[cohutt]

cohutt, he'd be even WORSE off with an Enfield.....a projectile for a ".303" is actually .312" in diameter !

uncle albert

lol
I figured it wasn't 303 but it sure sounded good ;

:cohutt:

[Murphy's Law]

I think they "still" should have made things right by letting you exchange (maybe with a very small price difference) to swap them suckers out for what you actually wanted as "marked" on the box, etc as you noted earlier. There's no intent to try and pull a fast one so they should have taken more positive action IMHO. :insane:

[Brass Nazi]

He should be buying something that can shoot a .303 bullet:woot_jump:

[Hornady]

Something seems very wrong here, I can think of no rifle, present or obsolete, chambered to an actual .303 diameter jacketed bullet, so this would need to be a quality control / manufacturing problem, and not a simple miss labeling mistake.
You would think the manufacturer would be falling all over them selves correcting the problem.

[gokyo]

You would think the manufacturer would be falling all over them selves correcting the problem.

Yup you are right. and
Yeah I talked to the PRVI rep in the USA. He was very helpful and has asked me to get him the lot number and to photograph a sample. He seemed ready to help out and make it right.